What are the material topics covered in your report, and how did you determine them?
The 2014 UPS Corporate Sustainability Report was prepared in accordance with the GRI G4 guidelines at the “Comprehensive” option. To guide the content of our report, we used our most recent global materiality assessment, as well as insights gleaned from a third-party facilitated focus session with representatives from our Europe region. The results of our current materiality assessment include 13 priority issues where UPS has significant sustainability impact, as well as 4 global trends influencing our business and sustainability strategy.
• Energy, Emissions, and Fuel Supply
• Customer Privacy
• Labor Relations
• Management of 3rd Party Representatives
• Employee Health, Safety, and Wellness
• Workforce Diversity
• Ethical Conduct
• Digital and Physical Asset Security
• Transparency and Reporting
• Recruitment, Training, and Development
• Sustainable Shipping and Supply Chain Offering
• Network Efficiency
• Disaster Preparedness and Response
Global Trends Influencing our Sustainability Strategy
• Emerging Markets
• Trade Barriers
• Urban Growth
• Social Infrastructure
Why did you decide to start issuing sustainability reports?
The rationale for why we published our first report in 2003 remains the same for why we publish one today: there will never be a time in the future when less is expected of global corporations. In the 12 years since our first report, this rationale has become manifest in thousands of daily interactions with our stakeholders. More of our business customers are seeking sustainability information and demonstration of performance. The same holds for consumers. More investors are incorporating sustainability into their financial models. More governments are raising the bar for both disclosure and action on environmental and social issues. And more nongovernmental organizations and nonprofits are collaborating with us in novel, constructive ways. We believe that maintaining a high level of transparency about our sustainability strategies and impacts is one of the most important things we can do to serve these diverse stakeholders. Our primary vehicle to achieve this is through the publication of a comprehensive, independently assured annual sustainability report.
Are you planning to develop/change your sustainability reports in the coming years?
We have published an annual Sustainability Report since 2003, striving to increase our transparency and improve the reader experience each year. In 2014, we pioneered the GRI G4 Framework and published our 2013 Sustainability Report in accordance with GRI G4 Comprehensive guidelines. At UPS, we are proud of our reporting legacy and aim to continue reporting among the highest level of transparency.
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